Privacy Policy

Davinci Research Institute ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, communicating with us, or placing an order.

This Privacy Policy explains how information may be collected, used, processed, disclosed, and safeguarded when you interact with our website and related services. By accessing or using the Site, you acknowledge the practices described below.

Last updated: August 4, 2026

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, telephone number, billing address, shipping address, and other information you voluntarily provide when creating an account, placing an order, or contacting us.

Transaction Records: Research compounds purchased, transaction amounts, payment-method information, promotional activity, order history, shipping information, and related transaction records.

Account Information: Username, securely stored authentication information, account preferences, saved addresses, and applicable account activity.

Technical Data: Internet Protocol address, browser type, device information, operating system, referral source, pages viewed, session activity, and similar website-use information.

Cookies & Tracking Information: Cookies, pixels, session technologies, and similar tools may be used to maintain website functionality, remember preferences, support security, and understand Site performance.

2. Payment Processing

Transactions may be processed using secure third-party payment service providers. Davinci Research Institute does not directly store complete credit-card or bank-account numbers on its own website servers.

Payment providers may collect and process information necessary to authorize and complete your transaction in accordance with their own privacy policies, security standards, and contractual obligations.

We may also use fraud-prevention, transaction-verification, security, and risk-management systems to protect customers, our website, and our business.

3. How We Use Your Information

Information collected through the Site may be used to:

• Process, verify, fulfill, and manage orders.
• Provide transaction confirmations and shipping notifications.
• Create, maintain, and administer customer accounts.
• Respond to questions, support requests, and customer communications.
• Operate, maintain, secure, and improve website functionality.
• Detect fraud, unauthorized activity, abuse, and security incidents.
• Maintain records required for legal, accounting, regulatory, and administrative purposes.
• Send marketing or informational communications where you have elected to receive them.

4. Sharing of Information

Davinci Research Institute does not sell or rent personal information. Information may be disclosed when reasonably necessary for legitimate business operations, including the following:

Service Providers: Payment processors, shipping carriers, fulfillment providers, email services, website-hosting providers, analytics platforms, IT vendors, and security providers.

Legal Requirements: Information may be disclosed when required by applicable law, regulation, subpoena, court order, governmental request, or other lawful process.

Business Protection: Information may be used or disclosed when reasonably necessary to prevent fraud, enforce our policies, protect the Site, or protect the rights, property, and safety of Davinci Research Institute, its customers, and its service providers.

5. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding personal information maintained about you, including the ability to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information, subject to applicable legal and recordkeeping requirements.
• Opt out of promotional email communications using the unsubscribe option included within applicable messages.
• Request additional information regarding the processing of your personal data where required by law.

We may need to verify your identity before processing certain privacy-related requests.

6. Data Security

Davinci Research Institute uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, modification, loss, or misuse.

These safeguards may include encrypted website communications, restricted administrative access, reputable hosting infrastructure, account security controls, fraud-prevention measures, and secure third-party payment processing.

No internet transmission or electronic storage method can be guaranteed to be completely secure, and therefore absolute security cannot be guaranteed.

7. Cookies & Tracking Technologies

Cookies and similar technologies may be used to:

• Maintain secure website sessions.
• Remember cart and account preferences.
• Analyze website traffic and user interaction.
• Improve website performance and navigation.
• Support fraud-prevention and website-security functions.

You may be able to restrict cookies through your browser settings. However, disabling essential cookies may cause portions of the Site, including account, cart, or checkout functionality, to operate incorrectly.

8. Age Restrictions

This Site is intended solely for individuals who are 21 years of age or older. We do not knowingly solicit or collect personal information from individuals under the age of 21.

If you believe an individual under the age of 21 has submitted personal information through the Site, please contact us so that the matter can be reviewed and the information removed where appropriate.

9. Research Use & Legal Disclaimer

10. Data Retention

We may retain personal information for as long as reasonably necessary to complete transactions, administer accounts, provide customer support, prevent fraud, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, regulatory, and recordkeeping obligations.

Information that is no longer reasonably required may be deleted, anonymized, or securely retained where continued storage is required or permitted by law.

11. Third-Party Services

The Site may use third-party platforms and providers for payment processing, website hosting, order fulfillment, email communications, analytics, security, shipping, and other operational services.

Those third parties operate according to their own privacy policies and practices. Davinci Research Institute is not responsible for the privacy practices or content of independent third-party websites or services.

12. Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes to our services, business practices, technology, legal obligations, or regulatory requirements.

Any revised version will be published on this page with an updated effective date. Continued use of the Site following publication of an updated Privacy Policy constitutes acknowledgement of the revised policy to the extent permitted by applicable law.

13. Contact Us

Questions regarding this Privacy Policy, privacy requests, or our information-handling practices may be submitted to: